Episode 133

Google Ads Basics: How to Track Conversions

· 15:25 · Host: Solutions 8 team (rotating strategists)

John takes you back to the basics of Google Ads to set the foundation for successful campaigns. To start this series, he talks about the lifeblood of every automated bidding strategy- conversion tracking.

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Show notes

John takes you back to the basics of Google Ads to set the foundation for successful campaigns. To start this series, he talks about the lifeblood of every automated bidding strategy- conversion tracking.

Do you want to succeed with your Google Ads campaigns?

Who doesn't?! But to do that, you need to make sure you're tracking conversions correctly. In this episode, John goes over the basics of conversion tracking so that you can set yourself up for success.

Without accurate conversion tracking, it's impossible to know whether or not your campaigns are successful. That's why it's so important to get this step right- if you're not tracking conversions, you're flying blind!

Luckily, John is here to help make it easy for you. So listen to this episode now to learn more about:

- Why conversion tracking is important for your Google Ads campaign

- What is being counted and how it’s being counted

- Good conversions sources

- The best way to track conversions

- Mistakes to avoid when tracking conversions

- The step you should not miss if you don’t want a failed Google Ads campaign

PS: This guide series is from an internal Solutions 8 training. We’re sharing everything with you, our dear subscribers, to show our gratitude for the overwhelming support you’ve given us. We value you and your growth with Google Ads. 🖤💚🤍

0:00 Intro

0:36 Google Ads Basics: Conversion Tracking

2:59 Segment by conversion action

5:31 Why Google Analytics is not a good conversion source

9:13 Setting your click-through conversion window



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Full transcript

The complete conversation, in order. 8,776 words.

[00:00:00] Jon: it's gonna make it murky for that middle, but right now, I'm just brainstorming, like I could literally go on five where I'm just like, I will write, a Facebook ad for $10 and get all these gigs.

[00:00:14] Jon: Cause I can write a Facebook ad by just taking the headline from their website and I can generate it in 10. Like it's going to make people lose jobs, but there's gonna be more people that can leverage this tool to now create more jobs.

[00:00:26] Jon: welcome to the Customer Acquisition Show. We're excited to bring you the latest tips, tricks, and strategies for acquiring new customers and growing your business. Our expert guests today, Landon and Nick, from the Tier 11 team, we'll share their insights and experiences to help you generate leads, convert them into customers, and retain them for long-term success.

[00:00:44] Jon: Tune in every Friday for ongoing chats about customer acquisition. Landon and well Nick, thank you for joining us today and chat g p t. Thank you as well. You're gonna be a guest on the show too. We're all super excited about using chat g p t for all kinds of things. And it's generally pretty good, even if you got the date of when we go live wrong.

[00:01:04] Jon: Landon. Nick, how you guys doing? I'm excited to chat about chat g p t. This has been super exciting, so having the opportunity to just kind of shoot the shit with, some other people on this, I'm super excited. it's the hot topic right now. Very exciting stuff.

[00:01:19] Jon: How are you most excited about chat G P T At the moment, it's like so new and there's like unlimited possibilities, but I feel like one thing that really woke everybody up. what was that for you?

[00:01:28] Jon: Gosh, there's so much To pick just one. I would say iterating on copy has been amazing. So not just taking the first thing that comes out when you enter the prompt. Cuz I have seen that, a lot of copywriters are saying, chat G B T can't do this. Like I can.

[00:01:47] Jon: It's like Exactly, it can't. But the copywriters are gonna have the best insights into what prompts to put. To get, those iterations out for example, if I was selling custom guitars, I could say write 10 headlines for selling custom guitars for people where quality in craftsmanship is the most important thing.

[00:02:07] Jon: it'll, it'll write 10 headlines about how well the guitars are built, how durable they are, et cetera. Now, if I say write 10 headlines for people who appearance is the most important thing, it's gonna talk about how beautiful the guitars how stunning they are, eyecatching, things like that.

[00:02:22] Jon: So I, , I've been having a lot of fun just going in and trying to get different iterations of copy. . that's super exciting for me. I have a soft spot for the underdog when it comes to marketing and like small businesses and small creators, and I really see a tool like this having the potential to kind of like give that newer or small creator this competitive advantage.

[00:02:43] Jon: where they may not be able to be consistent with generating content because of so many things that are involved to coming up with a creative idea, generating a post for it, writing a headline for it, writing the show notes, writing your captions, but being able to leverage a tool like this to potentially almost act like a virtual assistant for somebody that is newer in trying to grow their business.

[00:03:05] Jon: That's really what is been really getting me excited and I've been trying to see how much of my process I can automate through this tool, and it's been, incredible. what's really important here, and I've talked to a few people about it it doesn't replace anybody at this point.

[00:03:20] Jon: I think it requires the. To interact with it, I could have it write code and programming script and all that. I wouldn't know if it's right or wrong, but for me, the big aha is like it solves the blank page problem, right? When you're starting, the hardest thing is like, where do I start?

[00:03:35] Jon: I imagine that's the case for. , programmers as well. I saw a TikTok where a doctor was using it for writing a letter to the insurance company justifying expensive procedure. he asked it to write a letter to the insurance company for this procedure, for this ailment and to provide it with two journal references and it just spit out the thing.

[00:03:53] Jon: And how long would that have taken a doctor to do? it is really removing this whole, low value exercise for a lot of these things. right. And you still need the expert to verify and check, but like you said, that low level, time consuming tasks, I mean, just, taking that outta the equation, it's gotta open up so much creativity.

[00:04:13] Jon: Mike Rhodes, the great shout out to Mike Rhode. Google Ads. Very smart guy. I wrote the book on Google ads. Ultimate God to Google AdWord. But he is always at the tip of the spear for anything new and exciting that can be used by everyone. this is why I'm excited about this, because you don't need to be an engineer.

[00:04:30] Jon: You don't have to understand how AI works. you can just use this, and that's, it's becoming accessible to everyone. But the way he put it was the execut. Is going to become easier for programming, for managing ad accounts, for writing copy, but knowing what to execute, that's what's gonna be valuable.

[00:04:49] Jon: Yeah, I agree. There's still going to be the art form that's never gonna be able to be replaced, but I think it's going to allow people to get there quicker and not everybody needs to be the. Not everybody needs to be an A-list copywriter to be able to sell something, but you're, a hundred percent right.

[00:05:05] Jon: It can't tell you which headline is going to resonate with your ideal customer the most. You still have to be able to look through those headlines and go, are any of these actually good? You still need to be able to know and at the information to create it, but you still need to be able to decipher and distill what is good, what isn't, and understand the limitations.

[00:05:25] Jon: But I think this is moving in such an amazing direction. It's almost like we gonna get to a point where it's like the matrix where I can like plug in breakthrough advertising from Eugene Schwartz into chat G P T, learn all of this, and then use it to like use that to write copy, I think has information up to. 2020, so it can't report on like current events, This tool is just incredible in the amount of possibility and I love watching the videos of people using it in different ways and seeing how other people are leveraging this tool is super, super cool,

[00:05:59] Jon: prompt engineer that may well become a new. So knowing the prompts, engineering the prompts to put in to get the best outputs, having the best questions. this is the thing. if you go at this with, the better your prompts are, the better your questions, the better outputs you're gonna get.

[00:06:17] Jon: copywriting, people are like, oh, it's gonna replace copywriting. if we about where the the job of a copywriter is, so much of it is research. and that's why I think G P T really excels is cuz it has all this data like it's stored it, it's ingested all of the research data and it'll do a much better job than Google for the research in that it can take all the raw data is what you would get from a Google search and summarize that for you in a way that makes it faster and leads you down these new paths and hopefully gives insight.

[00:06:47] Jon: and then again, chat, G P T may be good for this, but there's other tools. If you can get transcripts of customer call recordings, and just like you can use AI for summarizing meetings. I mean, if you get all of those transcripts, upload to an AI interface and say, the look for the patterns.

[00:07:05] Jon: What are the most common patterns, the most common themes, or whatever the right question would be there to summarize. You might have thousands of phone calls, what's most important to these customers, and find the right prompt and just get it to crunch all those transcripts and it'll tell you what your customers want.

[00:07:21] Jon: it's so interesting just looking at all of these use cases from the data you can feed into. . I did something with my wife's business. It was really interesting cause one of the things you run into with generic templates, you know, even hiring copywriters sometimes it doesn't sound the same as the voice of the person that is the face of the brand.

[00:07:40] Jon: So if we're thinking like content creators, influencers, but we actually took the sales copy that she wrote from her sales page, pasted it into chat g p T and then started having it write ads based on. And it was so interesting because it sounded exactly the same as her because the information that was put into chat, G P T, it used the same language, it pulled the same through line, it had the same kind of theme of copy.

[00:08:05] Jon: same words, same verbiage, everything. So it totally sounded like she wrote all of these ads, which was like a really, really interesting thing. And something to your point there. , I've put in a lot of copy and when you ask it to summarize, it's really interesting to see what the AI is pulling through as like the common denominator of the.

[00:08:25] Jon: I think so many times people write stuff, but they don't actually know how to properly articulate their point. So you might not be able to see from an outside perspective what people are taking away from this. But when this unbiased tool is like, oh, here's a summary, and you're like, no, that's not what I'm talking about.

[00:08:39] Jon: And it's like, well that's probably is what people are taking away from what you wrote. It's really interesting to get this feedback from this tool and be able to start to iterate from what you're doing. Right, and we all have our own way. Perceiving the world, a very unique way of writing our own voice when we write.

[00:08:55] Jon: So it could be helpful, like you said, to ask it, to write the same thing here, but in a different tone of voice so you can get that difference that maybe you can't get yourself. and also, like you said, get that extra perspective, which, you may have blind spots And there's just certain tasks that you can do quick. If you think of something like a cart, abandonment email, they don't need to be super clever. They're usually fairly straight to the point, but it's the process of like doing it and writing it. I went into chat, G B D, and it's like writing me a cart abandonment email that offers customers with a, 35% off discount if they buy.

[00:09:32] Jon: and like it just pumps out this great email and then you just start to give it feedback. speak in the first person, do that with a more friendly tone. add in scarcity and urgency. And it just keeps rewriting it until it hits something that is good or something that you can use as like a base to create from.

[00:09:48] Jon: And it's just gonna speed up the process. I think for people that are willing to use it as a jumping off point, it's gonna just make it so much. Yeah, because that's the thing, land and you know, when you get the right one from your experience, you know, aha, that's what I was looking for. And that's where the experts still gonna thrive.

[00:10:07] Jon: Because if the playing field gets leveled and everybody's like, oh, can get copy written. It's still, those iterations aren't gonna be strong. And so if Landon's going through, he is like, okay, yeah. Not quite there yet. add some scar. Try a different tone of voice. And from that experience, you eventually hits it and you're like, yes.

[00:10:24] Jon: So I've. Getting it to write songs, , that's pretty good at writing songs. at least good as some, songs I've, come across. But you can do the same thing. You can just keep prompting it and saying, okay, not quite now do it like this. Do it like this. And that's where I think the expertise is gonna come in.

[00:10:39] Jon: But the speed that up. Yeah. I imagine, as advertisers we might have ad that works, right. But there's so many other emotional. Angles they take with it. You can write it sad, write it happy, write at somebody who's concerned, like how long would it take for a copywriter to really get into the emotion For each of those, where does a really good job of quickly iterating and spitting out copy that hits on those emotional angles that you can then go test and then iterate on.

[00:11:04] Jon: I think the iteration of all this is really interesting part and how fast you can iterate. Yeah. Like if you think. writing Facebook ad copy, not Google ad copy cuz it's so much shorter. But if we're thinking like more longer form, medium form copy, if it is not for like an e-commerce product where you can be a little bit more straight to the point of with what they're getting with like a consumable product.

[00:11:25] Jon: If you're doing it for like a, person, a course creator, a celebrity and influencer, where it's like a personality based brand to be able to write an effective copy, you're probably looking like at least 30 minutes. . So then if you think of all of the different hooks and angles, you can approach this piece of copy from all of the different ways it can be written.

[00:11:45] Jon: If you take somebody that isn't an effective copywriter, they're gonna spend 30 to 60 minutes, and it's probably not gonna be very good. A good, highly qualified copywriter would be able to write it, but. . I'm not a super skilled A-list copywriter, so for me to speed up my process, it's a pretty good advantage.

[00:12:01] Jon: If we have an A-list copywriter or you are one, then maybe you don't need a tool like this. But being able to give that advantage to people that aren't. Or to just be able to generate five variations that you can then run and split test. Because we know as marketers not everything is gonna win, and not everything that we think is gonna win So just that variety and the speed of not having to wait a day, a week, three days, and then client QCing it and feedback and these, feedback delay loops, being able to just instantly be able to create something and get it out. Where it's like, good enough to be effective, I think is pretty cool.

[00:12:39] Jon: Yeah, we've barely scratched the surface on how we could even use this. and they have an api, so it's built for people to start building applications with it. but you wanna get like super, meta about it.

[00:12:52] Jon: You can have it show you how to implement as an API into a thing. When I get time, I want to figure out if it can help me create a Slack bot that uses Chat, G P T, so we can have that in our own Slack. I don't have any experience doing that, but I've seen where people give me a set of instructions and then they feed those instructions back in to get more detail on each step of the instructions.

[00:13:11] Jon: Not just, for programming, but for recipes. And anything else Adds a series of instructions. I could see. Nick using it to write, have chat. G t p create scripts to be able to pull all of the data of Google Sheets for like performance max campaigns in Google.

[00:13:27] Jon: like anything code related, there's just so much potential. I'm super interested to see I think people are gonna start integrating it. I could see something like Google, this is now just built in to generate and spit out all of your headlines and you just click refresh until you see all of the headlines that you like.

[00:13:43] Jon: It's just built right into the tool. they're really not far off there cuz Google has their own AI division, I think they're the ones. Created the computer that would, you know, beat all the chess masters taught it to play chess. you can easily imagine a world where Facebook has something similar built in, where you don't even have to give it copy.

[00:13:59] Jon: It just continues to iterate. Copy. And the benefit there is they have the feedback loop of what actually performs or not to help. this is where, I mean, you know, the, try not to get too tin full hat, but you have Dolly e. Can creative. okay, Facebook can write the copy, bring up the creative.

[00:14:15] Jon: We may have AI avatars that are like videos, talking to camera. That seems very likely now for ads. . it, it already exists. Nick, I walked through this entire process, so I literally, last Friday I went down like this massive chat, G P t AI rabbit hole, and I was like, how much of my content creation can I 100% automate through ai?

[00:14:37] Jon: So I took my podcast transcription, put it into descript. instantly a couple minutes I got a transcription. I don't gotta do anything. , take that transcription, pop it into chat, G P T, generate headlines, podcast titles. Podcast show notes. Generate like a 750 word blog posts, tweets, Instagram posts, LinkedIn posts.

[00:14:56] Jon: Then I take it from there. I have it summarized stuff, and turn them into TikTok video scripts. . But the beautiful part is, then I then took that and went into other AI tools. So there's tools like Ad creatives.ai, or io. You can then just pump in a few details like your headlines and it'll just automatically generate all your Facebook ad creative.

[00:15:18] Jon: And then there's try pencil, which will do it, but they'll also create videos and gifts. And then you get like Lumen five, which will take your text or your blog post, and it'll create an actual video. I can't remember the name, but there is AI tools where you give it script and it'll be like a face to camera talking head video of an AI head just speaking your script.

[00:15:37] Jon: That already exists. So you could create like a vs. That isn't even you, 100% automated. I didn't know about Lumen five. I'm gonna have to check out some of those other tools you've mentioned. I think when the playing field gets leveled, that's what's gonna be interesting.

[00:15:53] Jon: it's about using these tools in the best way. I mean, it's a bit like, being a musician. you have, you know, rock musicians, jazz musicians saying, ah, you know, all DJs do is press buttons. They're not real musicians, and that's not true. there's incredible electronic music that's been created.

[00:16:09] Jon: it didn't replace musicians. whoever uses these tools in the most creative way, that's what's gonna win. Yeah. and the input still matter. Like the playing field is leveled, it's those that put the, have the best inputs that separate themselves.

[00:16:22] Jon: Cuz as of now, these are all just kind of reverting to the mean. Right? It's not a big evolution in copywriting. It's just basically a statistical model of what words are likely to come next based off this prompt. eventually things are just gonna be very similar across because there aren't new inputs coming in.

[00:16:37] Jon: So it's those who put the best inputs coming in that are gonna really stand out and be able to best take advantage of all these tools. Yeah, I agree completely. Have you been using it at all? Either of you, have you like actually generated anything that you've put in action? for Terry 11 stuff, I've taken some of our TikTok videos and put the similar process running through Descript to pull out the transcript, running it through more of the open eye playground and generating tweet thread. Which are awesome cuz really takes all the points from a video and breaks it out into like really nice little bite size chunks that lend itself well to Twitter.

[00:17:11] Jon: And I'm also messing around with using the fine tuning within the playground see if we can generate more on brand, like longer copy things. Nice. Yeah, and I'll be curious what I wanna see. , I wanna start running split tests of this versus the copywriter created stuff to see what wins.

[00:17:31] Jon: what is going to convert better? That's what I'm super curious about. And I think that's gonna be a selling point. Like here is our results. Our team beats ai. Like I feel like that's gonna be like the u us P in like a couple. I've seen some screenshots of those tests and it's interesting and, usually it's, the screenshots I've seen is saying, our team wrote the copy.

[00:17:52] Jon: Here's the results chat. G p t couldn't beat us. And it's a good, good trick, a good little uh, screenshot to show. But again, I think it's. get the best copywriters using this and getting the best prompts. We do have some clients who are in the copywriting education space, I would be starting to use some hooks like, this is the time to up-level your copywriting.

[00:18:14] Jon: you've gotta stand out. you, you can't be. Average now because average is gonna be done by chat, G P T and other, other AI tools. So this is where copywriting skills become even more important. It's been interesting how this has changed, like the educational.

[00:18:30] Jon: Where teachers are like book reports and essays can't be written at home anymore cuz this thing does it in, two minutes. I typed in, write me a blog post on how the iOS 14 changes affected Facebook advertisers and it spit out like a pretty damn good blog post that I could then go use for like SEO on my website.

[00:18:47] Jon: So people are generating blog posts. I saw someone create an episode of Seinfeld where Jerry like owned the Dodgers or something like that. Or sorry, the Yankees Uhhuh and it's incredible what it's coming up with. But I agree with you, Nick. it's gonna make it murky for that middle, but right now, I'm just brainstorming, like I could literally go on five where I'm just like, I will write, a Facebook ad for $10 and get all these gigs.

[00:19:14] Jon: Cause I can write a Facebook ad by just taking the headline from their website and I can generate it in 10. Like it's going to make people lose jobs, but there's gonna be more people that can leverage this tool to now create more jobs.

[00:19:25] Jon: Yeah.

[00:19:25] Jon: it's stuck on why. There we go.

[00:19:29] Jon: I've been using it To write some Google ads. as mentioned, like writing, headlines with maximum 30 characters and descriptions, also for just productivity, so you can't make a certain meeting that goes for 90 minutes. and you need to then find 90 minutes to watch that call recording, taking the transcript, uploading, and say, summarize this call.

[00:19:49] Jon: that's powerful. Now, you still may need to make sure you catch everything, but at least then you have a summary. You can go back to your teammates, this is what was covered in the call. Is this what I need to be up to speed with? Great. Okay. You've got 90 minutes. things like that.

[00:20:03] Jon: And I've been in, just on a more technical side, I'm not a Google Sheets formula or Excel formula expert, but I need to do something of the day with like v lookups and match one table with another table. And I just wanna chat to you between, right, what's the formula? What do I need to do here? It just gave me the.

[00:20:21] Jon: it would've taken me probably an hour or longer to go in and like, look up the dogs. How do you do a v lookup? Because I don't do it often enough to remember how to do it every time I have to go back and relearn it. Were you able to just copy and paste that into Google sheets and It worked?

[00:20:34] Jon: It worked it actually had phone numbers that were not formatted. We were trying to match up basically sales. To phone numbers to try and track conversions. And we had two different sources. So the phone numbers weren't formatted in one sheet the same as they were in the other.

[00:20:50] Jon: And there was, hundreds and hundreds of phone numbers. So I'm like, I'm not gonna sit there and manually change each one. So I thought, ah, hey, chat G P T, what's a formula to change the format of this phone number that had the brackets? So, you know, the standard brackets, three numbers to this one that had no brackets and just hashes.

[00:21:05] Jon: How do I change this? What's the formula? Gave me the formula. Put that in copied, change all the phone numbers. Good to go. It's like your personal VA , it can do so many monotonous tasks. Yeah, so my wife, she was updating her website and she was sending some stuff off to our designer and so she had like, I don't know, 15 video testimonial.

[00:21:25] Jon: So with all of these video testimonials, we know that it's not best practice just to like put the testimonial. So you wanna put like a headline above the testimonial and a little quote from the actual video below it for people that don't watch. she transcribed each of them and then for each of them, just like literally typed to summarize it in like a hundred character headline and then to pull an actual quote from the trans.

[00:21:47] Jon: So she was able to bang out, which likely would've taken a couple hours in like 30 minutes. Just like all of these. All she had to do was just the time of actually transcribing and typing the words. So there's just so many of those small tasks that you're able to automate and just streamline with this thing.

[00:22:02] Jon: Yeah. And back to your example, Nick, it's really becoming clear how like unstructured and raw, the data you get from Google is. Cause how long would you have had to search for all these raw inputs to put together that little script to convert the right? you know, I put in how to do a v look, look up.

[00:22:16] Jon: I would've found some SEO optimized article that says V look up. So a very good, good way to, look up certain things from different type. Okay. Scroll through, find where the actual information. And that's where if we've seen, okay, is this a threat to Google search? I mean, it, may end up being more useful when you just want how to do something very quickly.

[00:22:37] Jon: So that's gonna be interesting. Google has organized the. , chat, G P T, that's not its job, Google has their own AI projects as well, so who knows? But it was an interesting thought. I saw a lot of screenshots, people saying, okay, Google comparing results for people searching for something on Google.

[00:22:55] Jon: And like I said, they just see these SEO optimized articles that are annoying. You've gotta scroll through, find one that's actually useful right away. Whereas Chat, G P T just says, oh, , here we go. This is the answer. Yeah. And it's been a slow shift towards that. You think of you like voice technology where you're like, what's the closest grocery store to go to?

[00:23:14] Jon: Or like, what's the closest coffee shop? And it just tells you the closest coffee shop, Google's giving you variety, but they're also making money off of that. So I think that, would you be safe to say, Google has the capabilities and is probably developing, or already has same type of technology that exists to have like live real-time conversations with Google.

[00:23:36] Jon: It's like one of the largest companies in the world. I'm pretty sure they're not like shocked by the release of chat G B T. They're probably not like, oh shit, we had no idea that someone could do this with information . why didn't anybody here tell, this happening? I don't think that's gonna happen.

[00:23:51] Jon: Who do you think has more compute power, more data stored up? open AI or Google, like Google every day. and I think for Google, and obviously I'm just making a hypothesis, but it probably comes down to computing power. There's probably not enough computing power to do what Chad g p t is doing that quickly through all of the Google search results, yeah. And Google's business model is built on Advertis. . I'm sure they've paid attention here because at the end of the day, their biggest source of revenue is from search. So they want people to go to the Google search bar. That ensures, know, they have enough eyeballs there to advertise.

[00:24:31] Jon: And so I'm sure they haven't been oblivious to. . Yeah, I agree. It'll be curious what happens once kind of this initial buzz dies down. Like I haven't been able to go on TikTok, like every single TikTok I see as somebody, the different use case. I know this ideas for this and it's kind of interesting, like you mentioned the blank page.

[00:24:50] Jon: Where I was seeing people start to go, we have a pet client, and it's like, why would pet owners want to buy this product or have a need for solving this problem with their pets? And then it just spits out a bunch of ideas. So being able to just spur ideas, kickstart your research process, give you a direction to go in.

[00:25:10] Jon: There's so many use cases and I. We see, obviously people kind of catastrophizing it and like copywriters are outta jobs and it's like, no, but if you take somebody that it can like benefit their process or we can speed up, creating a Excel sheet formula, little things like that, it's just gonna be like the art of like those what are seemingly small tasks that can make such a profound impact in like our lives as people on computers, people in market.

[00:25:38] Jon: Yeah, I haven't been as excited about something, a new, technology, a new use case, seriously, since five, six years ago with Facebook ads, when Facebook ads were exploding. I have that same feeling of, wow, this has so much potential so, . Oh, there we go. This is great.

[00:25:56] Jon: Maybe I'm still climbing the peak of inflated expectations. Yeah. Aaron, our, our copy chief and I were talking about this yesterday, like where are we on the Gartner hype cycle with this? Karen, curious to your take everybody's take on this, What do you guys think? I think we're low because it was, A week ago, two weeks ago? Yeah, so like, I don't think we can go from the base all the way to the peak in that short of a period of time. I still think we're climbing our way up because it is so new. I had to like explain to my wife and like show her a bunch of things so she could even like understand what the fuck it is.

[00:26:30] Jon: I don't think we're at a peak yet because it's so new, but the adoption has been incredible. Yeah. The amount of users in such a short period of time has been phenomenal. what's your take on it, Nick? I agree. Absolutely. my highest number of views on a TikTok video editor. I have half a million views just. talking about a simple use case for chat, G P T and then my Google Ads videos have like 700 . We're gonna see over in the coming weeks and maybe months, a big, big peak.

[00:27:00] Jon: And then yeah, things will die down again. But we'll come back up. I have no idea of the length of this, Peaks and TRS here, but it's exciting and think what I find most exciting about it is, again, re reiterating that you don't need to be an engineer. You don't need to be tech minded to get the most out of this, and that's what's gonna accelerate the adoption.

[00:27:21] Jon: I have a slightly different take. I think we're on slope of enlightenment here. And the way I'm thinking of this is, in the broader digital assistant category. I think there were so much inflated expectations around, Google, assistant Siri, Alexa. the use cases ended up becoming like so minuscule.

[00:27:39] Jon: Like setting reminders or asking of the weather. Like, so we got ever say her name. But I think, people just kind of just got used to these small little use cases and got into this like disillusionment of, what that's gonna be. But I think this is really like the first time where people can see a lot of broad use cases that really kind of hit a product market fit where you can ask it to do all these things.

[00:28:00] Jon: Like asking one of the other digital assistants to come up with a, Google sheets. Formula. you gonna write it out when they read it to you my personal take is that we're kind of on this slope of enlightenment, getting to this plateau of productivity. I hope that's actually really interesting.

[00:28:12] Jon: Like, cuz you're going and taking it from a broader perspective, which I think now that you say that, I do think I tend to agree cause we're talking a lot about copywriting and there's things like Jasper and other tools like that copied. that are already creating copy based on your inputs? Not in the same way, not in the conversational way of chat g p T, but I do agree that there has been a lot of tools that have been created that a lot of people adopted, and then it did die off.

[00:28:40] Jon: Like I've never found a need to use any one of those tools, but I, I agree that the execution of how it has been brought now is what's changed it. Yeah, I think I really like that per. and all those tools still use OpenAI as G P T three, like it's all from the same base. What they solved was like the interface aspect, but this chat G P T really makes all those moot in my mind, right where you just now you can have this iterative conversation that you were able to do while using OpenAI directly and a group of people that were able to come around without needing to profit off of it right away.

[00:29:13] Jon: So we were talking about use cases earlier landing. I know you had a pretty interesting one where you were using it with ClickFunnels. What was that? Yeah, so I needed to create some custom code for ClickFunnels. So what I wanted to do is if, you know, like the high ticket coaching space where somebody might like opt in for a webinar or like a lead magnet, and then there might be like an application form one or two steps down the.

[00:29:37] Jon: to not have to have them reenter their email address on that application form when they submit it. So to be able to, when they opt in, store their email address in like the local storage and their web browser, and then on the following page, pull that, populate that. Because what happens is if they opt in on page one with one email and then they fill out an application with a different email, you now have like two records in your cr.

[00:30:01] Jon: Which is pretty annoying. And then there's a lot of even systems like Semetrics that do like third party attribution where they match those things based on email. So in those scenarios, it won't actually track that application back to that ad that generated the opt-in. So it can throw off your tracking as well.

[00:30:20] Jon: I know it's done with JavaScript. I have somewhat of a tech background, so I just asked it to write the code to store an email address in local storage based on like when they submit the form. try and see As you type it. it generated that JavaScript code for me, and then I created the code for the other page.

[00:30:40] Jon: Write the code to. That information from local storage and populated into a form field and it worked. So it's something along the lines that you said, right. JavaScripts code to store an email address. Mm-hmm. and local storage. Mm-hmm. , well based or based on when they filled out the form. Yep.

[00:30:55] Jon: And the cool thing is it tells you how to update. . literally gives you the instructions like you need to update this thing. So, and then there's little things that you would need to know, a little bit of code to actually be able to. implement it. So like if you don't know that this needs to go inside of script tags or if it needs to go in the header or the footer of the page, but you could ask it those questions or you can have it add those things into the code.

[00:31:19] Jon: So it's, really incredible the amount of stuff that this technology is able to do for like little things like.

[00:31:26] Jon: I'm probably, I'm gonna guess, isn't gonna be able to answer that question. How do you implement this in ClickFunnels? . So everybody who's listening on the podcast, it's basically giving directions on opening the ClickFunnels editor, a step by step. you'd have to check this, but it's. Very confidently writing. It does actually look fairly accurate.

[00:31:45] Jon: I'd have to test it to see and like double check cuz I can't read that quickly. But it does look like it is fairly accurate with how you would actually do it inside of ClickFunnels, which I'm extremely surprised it was able to give you a response on that. Well if you think about it as far as I understand, they basically.

[00:32:01] Jon: All of the internet, which would include documentation on the ClickFunnels help sites. Mm-hmm. and probably Reddit and every other place that people go to chat about ClickFunnels. Like it appears to be able to synthesize all that into directions for us noobs on ClickFunnels, and if something breaks, then you're already that much closer to where you need to be.

[00:32:19] Jon: So finding that answer, you'd probably ask it or even Google at that point. Well, and it knows that, like you can say, tell me the reasons why this wouldn't work and then it'll list like the different things that might be causing it to not work. Like you can use it to debug your code as well. Like I've seen a lot of coding examples where software developers will put in broken code into chat G P T and it will debug their code, or people will put in a block of code and ask it to translate it into a different programming language and it'll rewrite the code.

[00:32:51] Jon: I mean, you think about too, the engineers, how much time this is going to save them as well because they need to be able to test it. But they know what questions to ask, what prompts to put in, and that's gonna accelerate what they can build, the speed of which they can build, implement, new products.

[00:33:09] Jon: you know, I think it might be right Tom, I think we may be on the slope of enlightenment not the peak of The inflated expectations. Yeah, it's actually, I think we see the use cases the peak of inflated expectations may have been back a few years ago when everybody's was saying AI is gonna change everything and.

[00:33:26] Jon: We're all not gonna have jobs cuz AI's gonna do everything. Well, okay, maybe not, but now we're at this actual use case. climbing the slope of enlightenment. Yeah. Have either of you read the book? The Future is faster than you Think? No. Okay. So super awesome book. And it goes into like the amount of technology it predicts is going to come up, not just technology, but like advancements in the next 10 years.

[00:33:49] Jon: It's just incredible the capabilities, like all of the stuff we can hypothesize or we see in movies, all of it exists. It's just like, is it cheap enough to be available for a consumer to purchase?

[00:34:01] Jon: Just like all of these. you because it's just little things you can ask this too, I saw someone, they're like, I need a vegan a keto eggnog cheesecake. It just spits out a recipe. Then it's like, can you give me how to make it, gives 'em the directions on how to make it.

[00:34:16] Jon: It's like, can you add all the ingredients I need to buy at the grocery store? Spits out a grocery list for the person to go buy the ingredients. Like the next step is just gonna be. tell my robot to make it. For me, I'm just like, I don't feel like we're far off because we have different countries, like in Asia where there's like all of the robots that can do these things for you, like make you coffee.

[00:34:35] Jon: Like these technologies aren't far off of merging and being able to like have this digital assistant be the brain of your like actual robot assistant. Yeah.

[00:34:47] Jon: , I've seen people just like completely replace Google. Like, how do I get this stain out of my shirt? It's like, why would you wanna sift through Google results when you can just get one answer I too, also, at a more micro level, I guess this is playing out.

[00:35:02] Jon: You have Google advertisers who really want to clinging to. Way Google Ads was working best, two, three, even four years ago. Being able to manually control everything, spend a lot of time in spreadsheets, and I think here at tier 11, we we're gonna embrace the new technology.

[00:35:18] Jon: Google is moving in a certain direction, the way they're building their own platform and. This machine learning the AI capabilities, I mean, this insane power, we should be embracing that. And I guess I take the same approach here. Yeah. Technology is never going to go backwards. Like once we hit these plateaus, you can continue to complain and wish you could do things the way you used to.

[00:35:43] Jon: Same thing like with the iOS 14. The way we, track our results with Facebook advertising has changed indefinitely and it's way harder. And we can, wish and talk about the good old days when we could like actually measure our results, but it's never as true as we actually thought it was.

[00:35:59] Jon: We just thought we had more control, and as soon as that was messed with, you need to either adopt and learn how to play the new game and just know it's going to continue to evolve. We're only going to create. More automation, have more driven from the algorithm. There's still a lot of debate on so many of those features inside of, performance Max versus not using Performance Max in Google, or using Advantage Plus shopping, or Advantage Plus, placements and bidding inside of Facebook versus not using it.

[00:36:27] Jon: They're only going to keep releasing more of those features. So it's like you either figure out how to adopt it and figure out how to leverage it and use it to your advantage. Or you're just slowly going to get replaced and you're not gonna be on the cutting edge. Yeah. I as humans, we always wish things would go back to a simpler time, right?

[00:36:44] Jon: But things never get simpler. They only get more complex. in this industry, in any industry, really, like you have to just accept that and try to stay abreast of all of these. . Yeah. and be, prepared be wrong. I mean, we talked about the hype of inflated expectations.

[00:36:58] Jon: Sometimes things are wrong. I mean, I remember going back a few years ago, it was many chat bots. Facebook Messenger marketing everywhere you looked it was like, this is the next, big thing in marketing. Everybody's gonna replace websites. Chatbots are gonna replace websites, and you know, okay, it didn't happen.

[00:37:13] Jon: but the chat bots are still very useful. we're gonna be wrong sometimes, but we need to be open and, not try and resist or fight against the progress. Mm-hmm. . Yeah. Like once we reach that plateau, I don't think that some, EA sports is gonna stop hiring software engineers to write the code for their new games because we.

[00:37:30] Jon: Open ai, they might leverage open AI to like debug something or some tools might adopt that technology to integrate into the tools that are being used. I think it's like an integration thing. It's just gonna be a compliment to what's going on. I don't think we're far off, but I think we're still too far away from like mass disrupt.

[00:37:51] Jon: in complete automation and things like that of using ai. Cause I think too many people are unfamiliar with it. It's like talking about cryptocurrency or NFTs with like your parents . Like, what are you talking about ? there's too much distance and too much of a gap to try and bridge.

[00:38:07] Jon: I think we're gonna see just like this compliment to what people are already doing. Yeah. It seems like all of human innovation is not about replacing jobs. It's all about increasing productivity, which increases value, which is I this idea of like an always growing economy.

[00:38:20] Jon: It's not because there's more money, it's just because there's more productivity and more stuff's created for less work, and this definitely feeds into that. And that's what I think we're hopefully getting close to like that plateau of productivity. Yeah. And I find it really interesting because there's so much talk about people like losing jobs.

[00:38:35] Jon: You think of, okay, Amazon has created autonomous grocery stores. Now we don't need, people to stock shelves and we don't need people to ring stuff through. But it's like the creation of this technology also creates jobs. . It creates opportunity for people to start new businesses and the people that start those businesses employ people to do certain things.

[00:38:54] Jon: I don't think we're just gonna be like run by robots. There's still a degree of things and it's just like a shift. It might replace a job over here, but it's probably gonna create an opportunity on the other side. Yeah. You don't have to fear like getting to the future of Wally where your, a bunch of fat slobs is floating off in a spaceship because you can ask.

[00:39:11] Jon: Chat g b t to create a workout program for you and a diet program. Exactly. Unfortunately, it can't do the workout for you yet. . That's true. . that's something you can't do. Any other interesting use cases that you've seen or, wanna try?

[00:39:24] Jon: I actually just want to get stuck into this and just, I, I could spend all my free time playing around with this and trying different use cases in, in both for advertising and just for creating and just to really push it as far as I can. That's what I'm looking forward. , I'd like you to see you go the uh, weirdo yankovic route and just become like the Google Ads rapper.

[00:39:44] Jon: write a bunch of Google ads raps for you.

[00:39:51] Jon: it can do it. now it's not a question. Here's the thing, Tom, if you challenged me to do that previously, there would be a question of whether I could do that. Now it's not a question of whether I can or I can't, it's whether I'm going to do it. , you could write all of your ads for the guitars you're selling.

[00:40:06] Jon: All of the ads should be songs or like a verse, right? And I think another thing that we haven't really hit on about chat g PT is really good at is combining ideas. we're working on a lead magnet for the lawyer niche. The idea is like creating headlines that feel like they're part of a legal document, which the amount of research that would go into like, the wording and language of like legalese, like that's time consuming.

[00:40:30] Jon: Then using all the expertise that you have as a copywriter to make that still persuasive. We plugged that into chat, G P T and it gave us 10 headlines that felt like they could be, part of a legal document, whether. a court document or even some sort of like a, I don't know if you guys have like legal ads where you are, but there's some pretty uh, extravagant legal ads out here.

[00:40:51] Jon: super interesting. It's like we came back. it all comes down to the inputs. Mm-hmm. , you need to be able to put the right inputs into the machine to get a result and have the requisite knowledge to discern if it's actually good or not. . All right guys. I'm sure I'll be doing plenty more of these once we get more hands on time and really interesting use cases.

[00:41:10] Jon: I really appreciate you joining us and I won't make chat. G p t come up with like a, closing and a cta. So I'll say thank you everybody for watching the Customer acquisition show. We didn't talk a ton about customer acquisition, but we think this is a pretty important tool moving forward and really opening your mind to.

[00:41:27] Jon: having chat g p t, like execute on your ideas that you would then iterate on to really help you find new customers and increase their lifetime value. Um, If you're interested in talking more to tier 11 about becoming a potential client, go over to tier eleven.com and hit the big pink button, fill out the form, and we'd be happy to chat with a real human probably.

[00:41:45] Jon: All right. Well thank you very much guys, and we'll catch you next time.

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The Google Ads Podcast is the tactical command center for people who live inside Google Ads. Brought to you by Solutions 8, one of the world's leading PPC agencies, each short, no-fluff episode turns real client spend into what's-working-now guidance — Performance Max, bidding, creative, tracking, and the AI shifts rewriting paid search — so you can turn ad spend into profit, three times a week.

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